PTR Character Copy Banner Workaround

  • There is currently an issue with the PTR character copy banner that is causing it to be obscured by other UI elements on the Diablo III PTR client home screen.

    While we do not have an ETA for a fix for this, we have identified two viable workarounds for this issue. Performing either of these sets of actions will cause the "upgrade" banner to be replaced with a PTR character copy banner:

    Exiting and then re-entering both the Desktop App and Diablo III PTR game clientEntering a game and then exiting back to the home screen.

    We are currently working on getting a more convenient solution in place, but for now these are viable workarounds and should allow you to get your existing characters copied to the PTR.