white screen before crashing

  • BE01EF28-8284-4AC7-AE9F-72EE5BE97DF3

    i have updated the game, clicked the repair icon, and restarted while killing commands, without killing commands for the last 2 hours.
    i already fufill all the specifications for the game however it just keeps crashing.

    anyway when i start the game the game launches.
    the diablo 3 reaper of souls edition logo appears,
    the screen goes white and the game crashes.

    thankyou for your time.
  • Hey SERAFINA171,

    I would make sure to perform a Scan and Repair via the Blizzard app. Along with that I would make sure to update Windows and your video drivers and create a new Windows Admin, reboot and login with that and hopefully that should get ya fixed up.

    If you do continue to have issues I would like to get a copy of your DXDIAG. To get this just follow the instructions here and then paste the contents of the DXDIAG.txt in your reply between the [code][/code] tags and we can go from there.